Frequently Asked Questions:

Q:    Why should I use information management and Freshlink?
A:    To become a market leader, your company must leverage the benefits of  information management. These benefits include reduced costs, increased efficiencies, improved relationships with customers and suppliers, expedited sales cycles and expanded global market opportunities.

Q:   What is Freshlink’s competitive advantage?
A:    Freshlink’s competitive advantage is that it strengthens existing business relationships, maintains the industry’s negotiation-based way of doing business and offers superior information management process and expertise. Freshlink’s solutions include:

    The ability for buyers and sellers to build, control and expand their online communities.

    Integration between buyers and sellers through Freshlink to automate the business process.

    AgPlus Network provides tools for the internal analysis of market data to optimize decision-making.

    The ability to send and receive product lists and pricing directly from a desktop PC in seconds without IT assistance.

    The assurance of private and confidential online data.

Q:    How will Freshlink use buyer and seller data?

A:    Freshlink treats all data as strictly confidential. In accordance with Freshlink’s privacy policy, Freshlink never discloses any customer or transaction-specific data. Only aggregate market trend data will be published.

Q:   I am a seller, can I create more than one price list to target different buyers?

A:    Yes, you can create multiple price lists to meet the pricing needs of different buyers.

Q:    I am both a buyer and a seller, can I use both sections of Freshlink?

A:   Yes, you can utilize both sides but you must be able to establish that you truly are both a buyer and a seller.

Q:   I am a seller and I want my entire staff to be able to view our pricing list. Can this be accomplished?

A:   Your entire staff can view your price list but the number of people who can actually update prices in your database is limited.

Q:   I am a buyer, can I create my own quote list?

A:    As a buyer you can create your personalized quote list and you also have access to your company’s master quote list.

Q:   I am a seller, can I send a special price to an individual buyer?

A:    You can create as many price lists as you have buyers. In addition you can send a special price on any commodity to an individual buyer or to multiple buyers.

Q:    I am a buyer, how do I get quotes from sellers that are not currently sending them to me?

A:    Contact the selling company and ask them to add you to their price list. If they are not currently a member encourage them to join.

Q:    I am a seller and I want to send pricing to a new company on the buyer list, how do I do that?

A:    Simply add that company to one of your current price lists or a create a new price list specifically for them.

Q:    I am a buyer and I am receiving pricing information from a company I do not want to do business with. Can I stop them from sending it to me?

A:    Yes, your company Freshlink administrator can pick and choose which sellers to receive information from.